Contact
Mindcept Contact: Phone Number, Email and Customer Service
For Mindcept customer service, call the order desk at +1 (302) 200-3480 or email [email protected]. They handle tracking, changes and refunds on placed orders. Questions about this website go to [email protected], Monday to Friday, 9:00am to 5:00pm ET. That inbox cannot see orders. Have your order ID ready.
- Tracking and refunds+1 (302) 200-3480
- Order email[email protected]
- Website email[email protected]
- Website hoursMon-Fri 9:00am-5:00pm ET
Written by the Mindcept label deskUpdated
Contact details01
How do you contact Mindcept customer service?
Contact Mindcept customer service by calling +1 (302) 200-3480 or emailing [email protected]. The order desk handles tracking, changes and refunds on placed orders. Have your order ID ready before you call.
Website questions go to a different inbox. That keeps order problems from waiting in the wrong place.
The supplied details label the phone line this way: Order desk (BuyGoods order desk). Hours for the phone line are not printed in the material we were given, so call during ordinary business hours and try email if no one answers. Write down the date and time of each attempt, so a later call can refer to it. Keep every confirmation email until your order is settled.
Help with placed orders
Order desk (BuyGoods order desk). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
85 Broad Street, Floor 16
New York, NY 10004
Mail only. No walk-in sales.
Returns (New York)
200 Vesey Street, Floor 24
New York, NY 10281
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
The phone number and addresses are as supplied and have not been independently verified. Check the live checkout for the details shown on your receipt.
Pick the right door02
Which Mindcept contact should you use?
Use the order desk for anything about a purchase, and the website inbox for anything about these pages. The two do not share records.
| Your question | Contact |
|---|---|
| Where is my order? | Order desk: +1 (302) 200-3480 or [email protected] |
| Change or cancel an order | Order desk |
| Refund or return | Order desk first, then mail to the returns address |
| The package looks different from the label | Order desk |
| A typo, error or broken link on this site | [email protected] |
| Privacy or press | [email protected] |
| A side effect or health question | Your doctor or pharmacist |
The website inbox answers within the hours shown, Monday to Friday. A reply time is not promised. Please do not send medical details or card numbers by email.
This site does not give medical advice. If you feel unwell after taking any supplement, stop and contact a doctor. Serious problems can also be reported to the FDA through MedWatch (FDA, MedWatch).
Before you call03
What should you have ready when you contact the order desk?
Have your order ID, the name and email used at checkout, and the package in your hand. The desk needs these to find your order quickly.
Find your order ID
It is in your confirmation email. Put it in the subject line if you write.
Check the package
The label says 30 Capsules. If you hold something different, say so. See capsule or powder?.
Write down what you need
Tracking, a change, a refund or a question. One clear request gets a faster answer.
Note the date and time
If you call, write down who you spoke to and what was agreed.
Scammers copy support details. Use only the contacts printed here or on your receipt, and never share card numbers by email. The FTC explains how impersonation scams work (FTC, Impersonation Rule (2024)).
Refunds and returns04
How do you ask for a Mindcept refund?
To ask for a refund, call +1 (302) 200-3480 first with your order ID. The sales-page text shows a 60-day money-back guarantee, and the checkout holds the terms, so confirm them before you rely on any window.
If the desk asks you to send bottles back, mail them to the returns address with your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
| Item | Detail |
|---|---|
| Returns address | 200 Vesey Street, Floor 24, New York, NY 10281, USA |
| Office address | 85 Broad Street, Floor 16, New York, NY 10004, USA |
| Mail needs | full name, email and order ID |
| Refund timing | 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it |
Full steps are on the refund policy page and the guarantee page.
- Day 0
Order and keep the email
Your order ID is what the desk needs. The window counts from the date on your order.
- Early
Use it as the package says
Follow the directions printed on your package. Keep every prescribed medicine going, and stop if you react badly.
- Inside 60 days
Ask for your money back
Call +1 (302) 200-3480 with your order ID, or write to [email protected]. Confirm the return steps on the live checkout.
- Then
Mail with tracking
Send the bottles to the returns address with your full name, email and order ID. Return postage is on you.
Guarantee window: 60-day, as stated on the sales page. Confirm it on the live checkout.
Stay safe05
How can you tell you are on the right website?
Check the address bar. This information site is gomindcept.com. The seller's checkout is mindceptt.com, with two t's, and the pages explain why the two differ.
If a message claims to come from Mindcept and asks for money or card details outside the checkout, do not reply. See name confusion and is Mindcept legit. The BBB explains how to report a scam (BBB, Scam Tracker).
FAQ06
Mindcept questions people ask
What is the Mindcept phone number?
The Mindcept order desk number is +1 (302) 200-3480. It handles tracking, changes and refunds on placed orders. Have your order ID ready. The number is as supplied and has not been independently verified.
What is the Mindcept customer service email?
The order email is [email protected]. It reaches the same desk as the phone line for tracking, changes and refunds on placed orders. Put your order ID in the subject line so the team can find your purchase.
What is the email for questions about the website?
Write to [email protected]. It is staffed Monday to Friday, 9:00am to 5:00pm ET, for page questions, typos, privacy and press. It cannot see orders, so order problems go to the order desk.
Where do I send a Mindcept return?
Call the order desk first. If bottles must come back, mail them to 200 Vesey Street, Floor 24, New York, NY 10281, USA, with your full name, email and order ID. The buyer pays return shipping.
How long does a Mindcept refund take?
The supplied policy says 3 to 5 business days after the returned bottles are credited, then 5 to 10 days for the card issuer to post it. Confirm the terms at checkout.
Can I visit the Mindcept office?
The New York office address is for mail only, with no walk-in sales. Use the phone or email instead, and keep your order ID handy.
Why doesn't the website inbox answer order questions?
Gomindcept is an information site and its inbox has no access to orders. The order desk can see your purchase. Reach it at +1 (302) 200-3480 or [email protected].
Who wrote this07
Written and reviewed by
Pages built from the label, the brand panels and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a USA Authorized Mindcept Retailer. It is not the manufacturer or the distributor of the product. We earn money when you buy through our order links.
Keep reading
More about Mindcept
USA Authorized Mindcept Retailer
Ready to try Mindcept?
Check your medicines first, especially insulin, diabetes medicine and thyroid medicine, then pick a pack. A bottle holds 30 capsules; follow the serving printed on the package you hold.
- Secure checkout
- 60-day money-back guarantee
- Order desk: +1 (302) 200-3480
